IGET Vape Terms of Service for IGET Vapes Australia Store
These IGET vape terms of service govern every visit to this site and every order placed with IGET Vapes Australia Store, and they are written to be read, not skimmed past. By browsing the site, creating an order or accepting delivery, you agree to the conditions on this page. They work together with our privacy policy, delivery guide and returns policy, and nothing in them removes any right you hold under Australian Consumer Law. Questions about anything here can go to Contact@igetvapesaustraliastore.com at any time.
1. Adults only: the 18+ requirement
This site and everything sold on it are for adults aged 18 years and over. By using the site you confirm you are 18 or older, and by ordering you confirm the products are for use by adults only. We may require photo identification before dispatching any order, carriers may require an adult signature at delivery, and we will cancel and refund any order we reasonably suspect involves a person under 18. Supplying vaping products to a minor is a line this store will never cross, and helping someone else cross it, such as ordering on behalf of a minor, is a breach of these IGET vape terms that ends the customer relationship immediately.
2. Ordering and acceptance
An order placed through the shop is an offer to purchase. We accept that offer when we dispatch the goods, and our confirmation email is an acknowledgement of the offer rather than acceptance of it. We may decline or cancel an order before dispatch where stock is unavailable, where a pricing or listing error has occurred, where fraud or age concerns arise, or where an order breaches these IGET vape terms; in every such case any amount paid is refunded in full. Order changes and cancellations before packing are handled as described in the FAQ hub, and once a parcel is with the carrier the returns policy becomes the applicable process.
3. Pricing and payment
All prices are in Australian dollars and include GST where applicable. Delivery charges are displayed at checkout before payment, and the amount you approve at checkout is the amount charged, with no post-payment additions. Prices may change at any time, but never for an order already placed; nothing in these IGET vape terms permits charging you more than the checkout total you approved. Where a genuine pricing error appears on a listing, such as a device listed at a tenth of its price by typo, we may cancel affected orders and refund them in full rather than supply at the erroneous price. Payment is made by bank transfer or PayID directly to our account after you place the order, so we never take or store card numbers, as detailed in the privacy policy. Bank transfer orders dispatch after funds clear.
4. Delivery and risk
Delivery timeframes, cutoffs and carrier procedures are set out in the delivery guide, which forms part of these IGET vape terms, and reading both pages together gives the complete delivery picture. Timeframes there are genuine estimates from live carrier performance, not guarantees, and delays caused by carriers, weather or events outside our control do not entitle a customer to compensation beyond the remedies in the returns policy for lost parcels. Risk in the goods passes to you on delivery to your nominated address or collection point. Supplying a correct, complete delivery address is your responsibility; parcels returned to us due to an address error may incur a reshipping fee.
5. Returns and consumer guarantees
Our full process for faults, dead on arrival items, change of mind and refunds lives on the returns page and is incorporated into these terms. Above all of it sit the consumer guarantees of Australian Consumer Law, which apply automatically and cannot be excluded; where any wording on this site could be read as narrowing those guarantees, the guarantees prevail. The regulator's guidance on consumer rights is published by the ACCC and is worth every customer's time.
6. Acceptable use of the site
You agree not to use this site to place fraudulent orders, misrepresent your age or identity, resell to minors, scrape or copy the catalogue at scale, probe or disrupt the site's security, or upload malicious content through any form. We may suspend access and cancel orders connected to any of these behaviours. Plainly: use the site as a customer and these IGET vape terms will never trouble you, and every part of it, from the buying guides to the order tracker, is yours to use freely.
7. Intellectual property
The content of this site, including page copy, product descriptions, guides, layout and imagery created for IGET Vapes Australia Store, is owned by or licensed to us and protected by law. IGET brand names and product marks belong to their respective owner and are used here to describe genuine goods we lawfully retail. Under these IGET vape terms you may view, print and share links to our content for personal use; republishing our copy on another site, marketplace listing or catalogue without written permission is prohibited. Report suspected misuse of our content or brand to Contact@igetvapesaustraliastore.com.
8. Liability
To the extent permitted by law, and always subject to the consumer guarantees that nothing in these IGET vape terms excludes, our liability for any claim connected with the site or an order is limited to the greater of the amount you paid for the relevant order or resupply of the relevant goods. We are not liable for indirect or consequential loss, or for events outside our reasonable control. Nothing in this section limits liability that cannot lawfully be limited. Products must be used as directed on their packaging, by adults, and stored away from children and pets; misuse of a product is the customer's responsibility.
9. Product information and accuracy
We work to keep every listing accurate: puff counts such as the 12,000 of the IGET One or the 10,000 of the Bar Pro are manufacturer rated maximums, and real world results vary with usage style. Flavour availability changes with stock, and minor packaging updates by the manufacturer may differ from photos. Where a material listing error occurs we correct it promptly and handle affected orders under section 2. Nothing on this site is medical advice, and no product sold here is presented as anything beyond a smoke free alternative for adult vapers. Regulatory information about vaping products in Australia is published by the TGA.
10. Changes to these terms
We may update these IGET vape terms from time to time, for example when carriers, payment providers or regulations change. The version published on this page at the time you place an order is the version that applies to that order. Material changes are flagged on the site rather than slipped in silently, and continued use of the site after an update constitutes acceptance of the updated terms.
11. Governing law: New South Wales
These IGET vape terms are governed by the laws of New South Wales, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of New South Wales and the federal courts of Australia. If any provision of these terms is found invalid or unenforceable, that provision is severed and the remainder continues in full force.
12. Key terms at a glance
Legal pages earn trust when they can be summarised without squirming, so here are these IGET vape terms compressed to a table. If any row surprises you, the numbered section above it carries the full wording, and the full wording always governs. Print it, screenshot it, quote it back to us; these IGET vape terms are the same for every customer on every order, with no side deals and no fine print that contradicts the plain print.
| Topic | The rule in one line |
|---|---|
| Age | 18+ only, ID may be required, suspect orders cancelled and refunded |
| Acceptance | Your order is an offer; acceptance happens at dispatch |
| Pricing | AUD, GST inclusive, delivery shown before payment, no hidden fees |
| Delivery | Estimates per the shipping guide; risk passes on delivery |
| Returns | Returns policy applies; Australian Consumer Law always prevails |
| Liability | Limited to the order amount or resupply, subject to law |
| Governing law | New South Wales, Australia |
IGET vape terms FAQ
Do these terms override my consumer rights?
No, and they say so explicitly in sections 5 and 8. Australian Consumer Law guarantees apply automatically, cannot be excluded by any store's wording, and prevail over anything on this site that could be read otherwise. These IGET vape terms sit under the law, never above it.
Why might an order be cancelled after I paid?
Four reasons only: stock unavailability, a genuine pricing or listing error, fraud indicators, or age concerns. Every cancellation under these IGET vape terms comes with a full refund and an explanation by email.
When exactly does my contract with the store form?
At dispatch. Until the parcel leaves, your order is an offer we are still able to decline with a full refund, which is what makes cancellation before packing simple and free, as covered in the ordering FAQ.
Which version of the terms applies to my order?
The version published on this page when you placed the order. Later updates apply to later orders, and material changes are announced on the site rather than made silently.
Who do I contact about a legal or terms question?
Contact@igetvapesaustraliastore.com with a clear subject line, or the contact page. Terms questions get the same one business day response promise as everything else.